Golden Gate Ventures

Careers

Quality Assurance (QA) & Product Intern at Carro
Singapore

About Carro
Carro is Singapore’s largest online car marketplace; an all-in-one automotive marketplace, solutions and service provider that aims to guide and take care of users throughout the car ownership j convert andourney by providing an information-rich, convenient and value-added experience. Check us out at Carro.sg!

Carro started out as a user-friendly direct-seller-to-buyer used online car marketplace that provides services like free inspection, warranty and paperwork. However, we are constantly evolving and have expanded our repertoire to include after-sales services (workshops and roadside assistance), auto-financing and a comprehensive online showroom for new cars.

Our Mission:
To be the marketplace of choice for all automotive needs, providing customers with trustworthy alternatives for improving mobility. We'll catalyse change in the automotive ecosystem by driving higher standards, reshaping the industry with our solutions and empowering everybody with the experience they deserve.

Our Vision:
To lead the automotive and mobility solutions market by providing a better experience, democratising information and advancing the automotive industry.

Why join Carro? / Life at Carro:
Headquartered in Singapore, working at Carro is fast-paced and exciting, with plenty of opportunities to express your skills and talents. The team is filled with driven, proactive go-getters who are always looking for new ways to push the industry forward.

As a member of the Carro family, you will contribute to a disruptive, fast-growing regional startup that uses technology to help customers get the best value throughout their entire car buying/ selling journey. We regularly roll out new initiatives to fulfil our mission of providing transparency, trust and convenience to both the car buyer and seller. Carro cares and values their customers like friends, and treat their employees as family.

You will be immersed in a positive, dynamic, open environment filled with other caring, supportive teammates who work and play hard together. We constantly challenge ourselves and the industry by leading change through constant learning, refining and evolving.

Watch the short video here (https://carro.sg/team) to catch a glimpse of life at Carro!

 

Summary:
You will assist the product team in gathering feedback from product users, defining requirements, & providing support for quality assurance on products; software and web-based applications (e.g. Carro website, mobile app, auction platform).

 

Responsibilities include:
Gather regular feedback from products users (external and internal users) to understand what they need, want & what needs to be fixed.
Then, gather these requirements, recommend CAPAs (corrective and preventive actions), prioritize them, & communicate these requirements at the start of each sprint.
Conduct Quality Assurance (QA) for Products; Software and web-based applications (e.g. Carro website, mobile app, auction platform)
Perform testing and support on Carro’s software and web-based applications
Provide clear and concise defect reporting, tracking & requirements (e.g. features to be developed) for products
Work closely within the product team to ensure testing objectives are met & ensure highest quality of software releases.


Requirements:
Tech Background: e.g. Computer engineering/ computer science/ Information systems or equivalent (highly advantageous)
Able to understand perspectives of different users and prioritize needs
Passion for creating maintaining high quality software products that have allow for excellent user experience
Working knowledge of software quality assurance/ technical support, software development life-cycle/ software engineering.
Analytical problem-solver, detail- oriented & perfection-driven
Strong communication skills, team player, positive learning attitude
Thrives & enjoys working fast under tight deadlines (we have a lot of exciting stuff to build) !
Comfortable with ambiguity, highly adaptable (we are always finding better ways to do things!)
Already legally allowed to work in Singapore without need for additional pass


What's in for you?
Feel the pride and accomplishment of witnessing the features you work on and enhance go live (benefits of weekly agile sprints)!
Experience the entire Agile Software development Life Cycle (SGLC)
Be part of a close-knit, friendly, fun team who works hard & plays hard together
Work closely with colleagues from different departments & learn about what they do and their perspectives.
Be supervised by amazingly nurturing, talented & friendly colleagues
Gain first-hand insights into the nitty-gritties of running a fast-growing, regional tech startup
Monthly allowance of $800 (undergraduates)/ $650 (diploma)