About Genie Financial Services
Genie Financial Services is a tech-based auto-finance solutions and service provider that aims to provide simple and hassle-free auto-financing solutions for everyone.
Genie is a subsidiary of Carro (carro.sg), an all-in-one automotive marketplace and service provider based in Singapore. Genie was formed to make automobile financing more accessible to customers.
Genie is a member of the Hire Purchase Association, Finance and Leasing Association of Singapore and is run by a team of experienced executives. Genie is dedicated to bringing competitive rates to our customers packaged in a smart and streamlined experience.
We’ll tread where banks fear and provide instant, short-term financial solutions, enabled by our innovative, patented loan algorithm, advanced credit assessment solutions and automated processes.
To advance automotive financing through technology, making us the leader in innovative financial solutions.
Life at Genie:
Here at Genie, we aim to constantly improve and innovate to give both customers and our employees a fulfilling user experience and working environment. We are always challenging ourselves to look towards the future in a constant process of refinement and evolution.
The team at Genie is a tight-knit bunch who know how to work hard, play hard and constantly motivate one another towards excellence. We recognize the value of open-mindedness and how ideas and innovation can come from anywhere
Find out more about what we do at Genie here ; Genie.sg !
Attend to customers' online queries, calls and correspondences (including complaints) with professionalism and care
Process & ensure accuracy & completeness of insurance quotations, policies, renewals, claims
Communicate & document changes & updates clearly & promptly
Assist in promoting and soliciting sales of insurance and loan products,
Manage leads, liaison with business partners
Other admin work & ad-hoc duties as assigned
Meticulous and efficient worker (able to complete a variety of tasks within tight deadlines)
Excellent Customer Service & communication skills (English & conversational Mandarin- to liaise with Chinese speaking clients)
Quick & adaptable learner (things are always changing in a fast-paced startup so you need to embrace change)
Min Qualification: ‘O’ level
Supportive team player; Willing to go above-and-beyond to help teammates when needed
Does not require a work pass to work in Singapore (due to MOM quota restrictions)