Golden Gate Ventures

Careers

CUSTOMER SUCCESS at Vault Dragon
Singapore
WHO YOU ARE

We need someone who can assist our account managers and gets the job done. If you have the empathy to anticipate clients’ needs, patience to manage their expectations and the persistence for sales, this position would be perfect for you.

If you are suffering from the Entrepreneurship bug, and you want to learn how a startup works at the grass root level, hit Apply now.

WHAT YOU WILL DO

01
To conduct quality training sessions with clients to help them onboard with our products
02
To be responsible for servicing of clients’ day-to-day needs and provide excellent customer service
03
Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals by working closely with other department
04
Maintain and develop customer relations to actively cross-sell emerging products and solutions
YOU ARE GREAT AT

Excellent communication and interpersonal skills
Knowledge and experience in forward deployment of SaaS programmes preferred
Ability to work independently and remotely
Strong team player
Results-oriented and customer-focused
Ability to work in a fast paced environment