Golden Gate Ventures

Careers

CUSTOMER SUCCESS at Vault Dragon
Singapore
WHO YOU ARE



We need someone who can assist our account managers and gets the job done. If you have the empathy to anticipate clients’ needs, patience to manage their expectations and the persistence for sales, this position would be perfect for you.



If you are suffering from the Entrepreneurship bug, and you want to learn how a startup works at the grass root level, hit Apply now.



WHAT YOU WILL DO



01

To conduct quality training sessions with clients to help them onboard with our products

02

To be responsible for servicing of clients’ day-to-day needs and provide excellent customer service

03

Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals by working closely with other department

04

Maintain and develop customer relations to actively cross-sell emerging products and solutions

YOU ARE GREAT AT



Excellent communication and interpersonal skills

Knowledge and experience in forward deployment of SaaS programmes preferred

Ability to work independently and remotely

Strong team player

Results-oriented and customer-focused

Ability to work in a fast paced environment