Golden Gate Ventures

Careers

Product Manager at Homage
Singapore City, SG
About Homage

Homage's mission in life is big, really big. We want to redefine healthcare in the home for everyone in Asia and the world, and not in a small way, starting from our families and parents. We want to make sure our parents, your parents, and everyone's parents can age at home with control, joy, comfort, and grace.

It’s about time home care is revolutionized through innovative technology, design, data and equally important training and curation of the best care caregivers. Home care hasn’t innovated in a while and here’s your chance to change that.

We're looking for product managers who live and breathe our users’ experience and customer happiness to join our engineering team. Your work will directly impact the lives of people receiving care, people delivering care, and the families that are normally left in the dark about the entire caring process. We're looking for strong team players with team experience and great communication skills, people who can work with a very diverse team (engineers, care operations, sales folks.)

We want you to light up and innovate on systems that have traditionally been left behind. The product team is small, lean, and fast! Plus you have a bias toward action and can break down complex problems into steps that drive product development at lightning speed!
Requirements

Homage is fundamentally changing the way people access and get home care. From visit requests and care services to our patented caregiver-care recipient matching system to automated payments and health reporting and analytics suite, we build products that delight all sets of Homage users – seniors, care givers and local care organizations. The product management team works closely with our engineers to define and deliver products from conception to launch. As part of the product group you bridge the creative, technical and business worlds as you design services that our users love.

In this role you will collaborate closely with Homagers from Engineering, Care Operations, Sales, Marketing, Account Management and other cross-functional team members to create, test, prioritize, and implement compelling product strategies and features.

Responsibilities include:
Define the “what and the why” of the product roadmap based on deep insights of Homage users as well as the market Homage operates in
Own delivery of end to end product initiatives and releases to drive user growth, customer happiness and success
Work with a team of designers, engineers, operation managers and marketers to drive and iterate the product and user processes from initial scope through to production and further iteration to meet growth needs.
Perform data analysis to inform product roadmap prioritization and optimize sales, customer success and product-market fit; help mature and implement data and product analytics frameworks and processes to gain required insights on customer acquisition and engagement.
Perform needs assessment and gather requirements and user feedback for product improvement.
Support sales and marketing to distill customer data into meaningful stories to drive customer conversion. Help define case studies using data from existing customers for marketing efforts
Help drive growth and customer success through refinement of our patented matching algorithm.
Work directly with the CEO in helping define the product growth vision and strategy.

Minimum Requirements
BA/BS in a technical field or equivalent practical experience
5 years relevant work experience in consumer or enterprise technology
Familiar with agile web development and project management
Knowledgeable across multiple functional areas including user experience design, management, engineering, UI, sales, customer support, finance or marketing.

Preferred qualifications
Previous product design, engineering experience or experience working on product at a startup is highly valued
BA/BS in Computer Science preferred or related technical field or equivalent practical experience.
Product management or UI/UX design experience with a focus on software products and technologies that are consumer-driven or B2B-driven.
Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.