Golden Gate Ventures

Careers

Operations at Xendit
San Francisco, CA, US
Xendit provides payments infrastructure across Indonesia. Xendit processes payments, runs marketplaces, disburses payroll and loans, detects fraud and helps other startups grow exponentially. We serve these services through world-class APIs and dashboard UI that simplifies payments

To accomplish our ambitious goals, we need to make sure our machines are running smoothly. We need to support customers when they need our help. We need to fight fires when they come in. As part of the Operations team, you will be in charge of making sure our creations are humming along and our customers are happy.

We're looking for people that have a strong interest in continuously improving how they build great products. You have to be comfortable with being compared to Silicon Valley standards of growth and professionalism. This will push you beyond your comfort zone which means you'll learn a tonne and build some of the best products Southeast Asia has seen.

Responsibilities

Maintain banking infrastructure and relationships
Answer our customers questions any time, any day
Execute business as usual
Be the fastest firefighters in the nation
Smile a lot! :)
What we care about

You’re smart: Bachelors degree from a top university; fluent in spoken and written English and Bahasa Indonesia
Ownership mentality: You think like a founder. You push forward independently in an ambiguous environment. You understand the big picture, own mistakes and think about what our customer wants, not whats easiest for you.
Honey badger attitude: You make ambitious goals. Then execute…on time, on budget.
You’re like us: You smile a lot, think work is fun and don’t take yourself too seriously. You measure yourself against the best and believe feedback is the breakfast of champions.
About our team

YCombinator Batch S15: YC is the best incubator in the world, producing Airbnb and Dropbox; 120 companies out of 6,000 applications get in
Funded by investors behind Facebook, Slack Kaokao, Path, Twitch, GrabTaxi, Tokopedia