Golden Gate Ventures

Careers

Solution Consultant Japan at Omise
Tokyo, JP
Omise is hiring a full time Solution Consultant to support sales team in identifying the needs and provide technical guidance and implementation support to our merchants. This role is based in Japan and is open to Japanese nationals with background in software engineering / programming.

At Omise, hiring people is a process we do with care. We are careful of whom we bring in to the Omise family. We believe that skills are not the only thing to consider when selecting. Instead, we value people with independent thinking, good character and right attitude to learning and adjusting to different environments. We give freedom to our employees for learning and applying new concepts at work. There are no strict rules on how to do something, but only what needs to be achieved. This flexibility allows our team to work together in a stress-free environment and at the same time innovate with new technologies and ideas.

Requirements:

Minimum 3-5 years' experience as an eCommerce Implementation Engineer or Support Engineer.
Bachelor's degree or higher in Computer Science Engineering (preferred) or similar fields.
Knowledge of development tools and programming languages such as HTML, CSS, Ruby, PHP etc.
Fluency in Japanese, and Business-level English preferred.
Commercial experience a plus.
Responsibilities:

Work with Omise Business Development and Solutions team to ensure overall satisfaction of our merchants.
Support pre-sales activities by giving detailed information about technical specifications to meet customer needs.
Support Client integration, testing and go-live processes with minimal impact to Client's Go-to-market plans.
Provide post-sales technical support, which includes troubleshooting technical inquiries and user training.
Technical evaluation of sales opportunities.
Create and present high-level technical presentations to merchants.
Develop relationships with existing merchants.