Golden Gate Ventures


Retail Assistant (Full-Time) at Grana
Hong Kong, CN
GRANA is a 2-year-old fashion e-commerce start-up based and operated from Hong Kong. Our mission is to provide the highest quality clothes at the lowest possible price. And have as much fun as we possibly can while doing it.

Now (not to brag but), we are growing quite fast. And we need good and talented people to join us. Now.

That’s why we have this role. We are looking for an amazing Full-Time Retail Assistant to work in one of our Hong Kong Fitting Rooms.

We’ll be selling what we do best: basics made from the best fabrics from around the world. Peruvian Pima cotton t-shirts, Japanese denim jeans, Chinese silk tops, Mongolian cashmere sweaters, Irish linen shirts, and more.

What do we need from you?

The Retail Assistant will report to the Fitting Room Manager in running the daily operations of the store.

The role requires a high level of customer interaction, meaning you should love working with customers and bring your amazing selling skills along with you. Most importantly, we want someone who is ready to integrate with a dynamic team tackling the new opportunities and challenges that we encounter daily as we work to change the face of the retail industry.


Greeting customers who enter the Fitting Room

Being involved in stock control and management

Guiding customers through their product discovery and purchase journey

Answering queries from walk-in customers and on the phone

Reporting discrepancies and problems to the Fitting Room Manager

Keeping the store tidy and clean

Receiving and storing the delivery of new stock

Keeping up to speed with new fabrics and styles offered

Keeping up to date with special promotions and putting up displays


Can quickly solve problems for customers with the GRANA personality

Is very outgoing and comfortable on the phone and face to face with customers

Enjoys working in an entrepreneurial and start-up culture

Is fun, creative, and knows how to seize the moment

Has 1+ years within a retail environment, showroom or fashion brand

Has a passion for styling and /or fashion industry

Has excellent written and verbal communication skills

Can work independently and be self-motivated while still working within a team environment

Speaks fluent English and Cantonese, Mandarin is a big plus

Is a team player and likes to work hard to achieve results

Keeps up to date with the new fabrics and styles we offer

Now it’s on you – want to join our team?

Contact us. We love meeting cool new people and, even more, welcoming them to the GRANA team.

Now it’s on you – want to join our team?

Contact us. We love meeting cool new people and, even more, welcoming them to the Grana team.