Golden Gate Ventures


Remittance Associate at Ayannah
Palo Alto, CA, US

Provide support to agents, partners, tie-ups in issue resolutions on all phases of remittance fulfillment

Record and safe-keep documents of remittance transactions considering compliance requirements

Coordinate with clients on relevant and critical updates on their transactions and other concerns

Assist in the formulation and implementation of company policies and procedures on customer servicing

Backroom Operations support

Backroom CS/Teller Function tasks

Sales and Marketing support

Compliance and Governance

Prepares and submits truthful, accurate, complete and timely reports on assigned accounts whenever required (weekly, monthly, quarterly and annually) including analysis and recommendations.

Performs various admin-related works, and submits corresponding documents to ensure compliance with office administration like HRD and Finance.

Contributes to teamwork and a work environment conducive to the pursuit of work excellence. Ensures the proper use and maintenance of company assets and equipment by doing periodic checkups.

Observes established safety and health standard procedures or regulations in carrying out duties and responsibilities.

Performs other job-related duties that may be assigned by superior from time to time.

Perform all other duties as assigned.

The positions listed are up for grabs. If you're interested, please send your resume with subject heading "Job Application - <Position>, <Last Name>, <First Name>". Kindly include an introduction/cover letter in your e-mail.