Golden Gate Ventures


Collection Strategy and Development Manager (ID) at Funding Societies
Jakarta, ID

The Collection Strategy Manager will report to Head of Collection . 

Responsibilities and Duties

  • Establish and maintain effective performance tracking to ensure that strategies are performing as expected and provide recommendations of changes.
  • Perform Champion Challenger to drive effectiveness and efficiencies of the collection strategy.
  • Proactively identify business risk and proposed for long / short term solutions to remediate the underlying issue.
  • Make recommendations relative to capacity plans to attain portfolio performance.
  • Collaborate with other team to develop and oversee process accurate.
  • Creating commission/incentive scheme, by comparing to Business Department, 3rd party vendor, etc.
  • Identify the needs of education/training for all Collection Team.
  • Establish comperhensive development program to create future manpower needs in Collection Department.

Qualifications / Requirements

  • At least 5 Year(s) of working experience in Collections Operation or Collections Strategy/Reporting.
  • Understand end to end process collection & recovery
  • Be creative & have high initiative in making strategy or improvement process
  • Strong leadership and communication skills, in-depth and detailed knowledge on a wide range of financial products and processes
  • Solutions oriented, with the ability to solve problems independently
  • Advanced Excel skills, including formulas and pivots, is essential
  • Knowledge of banking and financial sector or fintech in Indonesia a strong advantage
  • Work well under pressure and tight deadline
  • Good analytical thinking is a must
  • Excellent communication skills; Both written and verbal