Golden Gate Ventures

Careers

Customer Service (ID) at Funding Societies
Jakarta, ID

Modalku is looking for Customer Services for one of our business unit in Jakarta. You may see the detail below:

Customer Services Responsibilities :

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

 

Requirements :

  • Candidate must possess at least Bachelor's Degree in any field.
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Good comunication skill.
  • Able to work independently as good as team member.