Golden Gate Ventures


GC Seller Services Manager, Singapore at Carousell

Carousell is one of the world’s largest and fastest growing mobile classifieds apps. Since our launch in 2012, we’ve expanded into 19 major cities with over 144 million listings. As a team of passionate individuals working together to solve meaningful problems, we are mission-oriented; we want to build products that make it easy for anyone to sell and inspire them to fill their lives with more meaningful things.


You will:

You will be responsible for the success of  the paid services we offer to sellers in Singapore, to maximise revenue growth and user adoption. The scope will include all categories and sectors in Singapore, excluding cars and property sectors. This includes

  • Understanding different seller groups in the marketplace through internal data, user research and competitor studies and customer support inquiries;
  • Monitor Carousell’s competitive positioning for business sellers across all categories and adjust business plans accordingly
  • Drive marketing activities to build awareness of Carousell’s solutions for sellers that are not yet using Carousell
  • Planning and executing marketing plans for Bumps, Spotlight and other seller services;
  • Recommending pricing and promotion strategies to target different groups of sellers;
  • Conducting training workshops and organising events for sellers;
  • Fostering trust and managing relationships with merchants, SMBs and the relevant stakeholders in the Carousell marketplace;
  • Working with the SMB team to grow revenue
  • Partner with the Seller services product team to provide feedback from sellers about their needs & product feedback


You have:

  • A degree in business administration, marketing or related field​
  • At least 3 years of experience in ecommerce category management, SMB marketing or related field
  • Solid knowledge of user engagement, marketing and sales principles
  • Understanding of data analysis and forecasting methods
  • Excellent communication and people skills
  • Responsible, driven and a team player
  • Bonus if you are a Carousell user
  • Bonus if you have experience working in a startup environment before